Are you customer service oriented? Organized? Then we are looking for you!
This is a part-time position working afternoons & evenings, Monday-Thursday & Saturday.
Please read the job description below, and contact us if you are interested!
Gymnastics Unlimited, Inc.
34016 9th Avenue South, Suite D-5, Federal Way, WA 98003 GymUnlimitedOffice@gmail.com~(253) 815-0998
Position: Office Manager
Posting Date: August 6, 2018
Closing Date: When filled
Position Summary: Monday-Thursday 3:00 pm-7:30 pm & Saturday 10:00 am-12:30 pm
$11.50 per hour start/DOE
The Office Manager plays a vital role in ensuring gymnasts have a fun and
productive time in class and that families feel welcome at Gymnastics Unlimited at all times. This is accomplished in many ways, including professional attire and demeanor, keeping the office, parent viewing areas and bathrooms neat, tidy, and appropriately stocked with supplies. This individual also assists clients in locating bathrooms, water, and first aid supplies as needed. It is the responsibility of the Office Manager to create signage and inform all clients (via person, email, phone, etc.) of any changes to the schedule or of any upcoming events. This position is responsible for greeting guests cordially, making them feel welcome in the gym and helping to ensure that their needs are met.
Job Qualifications:
· Willingness to learn and become knowledgeable and proficient in ProSchool, our client
management software
· High School graduate or equivalent
· Basic knowledge of word processing software, and a general aptitude for computers
· Proficiency with using an e-mail system
· Must have good organizational skills
· Must be customer service oriented and have the ability to successfully interact with
gymnasts, parents, and Gymnastics Unlimited staff
· Must be flexible and able to recognize interruptions as part of a daily routine
· Must have excellent communication skills, exhibit proper phone etiquette, and have the
ability to multitask
· Must be willing to work as a team member and successfully interact and take directions
from the Manager
· Must use initiatives and creativity to suggest resolutions to problems
· Must be able to perform the essential functions of the job with or without reasonable
accommodations
Preferred Qualifications:
· Knowledgeable in website design
· Basic knowledge of the internet
· Basic knowledge of Microsoft Publishing Software & Google Software
Duties & Responsibilities:
· Responsible for student registrations (completed forms with signatures & dates)
· Responsible for accurately and diligently processing client payments, refunds,
adjustments, and balances due
· Responsible for notifying clients of past due balances, and working with coaching staff to bring awareness to clients
· Responsible for inputting new student registrations, as well as all client charges and
payments in ProSchool
· Responsible for cleaning the office, parent viewing area, and bathrooms on a daily basis
· Responsible for ensuring cleanliness and appropriately stocked bathrooms on an hourly basis
· Notifying clients of class schedule changes or of any upcoming events
· Ensuring that events held by Gymnastics Unlimited outside of regular business hours are staffed accordingly
· Maintain accurate records and file papers as needed
Other Responsibilities:
· Assist Manager with clerical tasks such as filing, sorting, photocopying, and light correspondence
· Greet all students, staff, and parents upon entering Gymnastics Unlimited
· Responsible for maintaining records for balances past due, including collecting these
balances, notifying coaching staff and parents of past due balances
· Assist Manager with displays, notifications, etc. with special events and celebrations
Working Conditions:
This position may require long periods of standing, sitting, and frequent bending and or
stooping.
Disclaimer:
The preceding list is not exhaustive and may be supplemented as necessary. The statements contained herein reflect general details as necessary to describe the principle functions of this job, the level of knowledge and skill typically required and the scope of responsibility but should not be considered an all-inclusive listing of work requirements, skills, or duties. All personnel may be required to perform duties outside their normal responsibilities from time to time.
Application:
A completed application includes the following and may be sent/brought to
Gymnastics Unlimited c/o David Mackey
34016 9th Avenue South Suite D-5, Federal Way, WA 98003
or emailed to GymUnlimitedOffice@gmail.com
· Cover Letter
· Resume
· List of References
· Letters of recommendation from current or former supervisors (optional)
Life skills is our goal, gymnastics is our tool. 